Welcome to [STORE NAME]. These Terms of Service govern your use of our website ([WEBSITE]) and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms.

1. Definitions

• “We”, “Us”, “Our” refers to [STORE NAME], a UK-based business.
  
  
• “You”, “Customer” refers to any individual or entity accessing our website or purchasing products.
  
  
• “Products” refers to goods offered for sale on our website.
  
  

2. Account Registration

• You must be at least 18 years old to create an account or place an order.
  
  
• You agree to provide accurate, current, and complete information.
  
  
• You are responsible for maintaining the confidentiality of your account details and all activity under your account.
  
  

3. Orders & Payment

• All orders are subject to availability and acceptance.
  
  
• Prices are listed in GBP (£). Prices may also be displayed in your local currency for convenience and include VAT where applicable.
  
  
• Payment methods available will be displayed at checkout.
  
  
• By placing an order, you authorise us to process payment for the total amount shown.
  
  

4. Delivery & Shipping

• Delivery times are estimates only and are not guaranteed.
  
  
• Shipping options and costs are displayed at checkout.
  
  
• Risk of loss or damage to products transfers to you once the goods are delivered to the delivery address.
  
  
• Where goods are shipped internationally, delivery times may be affected by customs processing or carrier delays outside our control.
  
  

5. Returns & Refunds

UK & European Union Customers

• If you are a consumer in the UK or European Union, you have the right to cancel your order within 14 days of receiving the goods, without giving any reason, in accordance with:
  
  
• the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK), and
  
  
• the Consumer Rights Directive (2011/83/EU) (EU).
  
  
• To exercise this right, you must notify us within 14 days of delivery by contacting [EMAIL].
  
  
• You then have a further 14 days to return the goods.
  
  
• Refunds will be issued to the original payment method within 14 days of receiving the returned goods or evidence of return, including standard delivery charges.
  
  
• Unless otherwise stated, return shipping costs are the responsibility of the customer.
  
  

This does not affect your statutory rights. In particular, UK customers are also protected under the Consumer Rights Act 2015 in relation to goods that are faulty, not as described, or not fit for purpose.

Exclusions
The right to cancel does not apply to goods that are:

• made to order or clearly personalised,
  
  
• sealed for hygiene or health protection once unsealed,
  
  
• perishable or liable to deteriorate rapidly, or
  
  
• digital content once download or access has begun with your consent.
  
  

United States Customers

• For customers in the United States, returns and refunds are handled on a case-by-case basis.
  
  
• Any return or refund is granted solely at our discretion, based on the information provided and internal review.
  
  
• There is no automatic right to cancel once an order has been delivered.
  
  

6. Intellectual Property

• All content on this website, including text, images, logos, and graphics, is owned by [STORE NAME] or its licensors.
  
  
• Unauthorised use, reproduction, or distribution is prohibited.
  
  

7. Limitation of Liability

• Nothing in these Terms limits or excludes liability where such limitation or exclusion is not permitted by law, including liability for death or personal injury caused by negligence, fraud, or breach of statutory consumer rights.
  
  
• Subject to the above, we are not liable for any indirect, incidental, or consequential losses arising from your use of our website or products.
  
  
• Our total liability for any claim relating to an order shall not exceed the total amount paid for that order.
  
  

8. Force Majeure

• We are not liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to supply chain disruptions, carrier delays, customs delays, pandemics, strikes, or governmental action.
  
  

9. Governing Law & Jurisdiction

• These Terms are governed by the laws of England and Wales.
  
  
• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  
  

10. Amendments

• We reserve the right to update these Terms at any time.
  
  
• Changes apply to future orders only and do not affect orders already placed.
  
  

11. Business Information

• Legal Name: Hyde Digital Ltd
  
  
• Company Number: 16369212
  
  
• Registered Address: 167-169 Great Portland Street, London, United Kingdom, W1W 5PF
  
  
• Contact Email: [EMAIL]
  
  

Last Updated: [DATE]